1. What is EatyFity?
Eatify is your trusted online store for healthy food and superfoods — including seeds, nuts, millets, and natural snacks.
Our mission is to help you eat healthy and stay healthy with high-quality, nutritious products sourced from trusted farms.
2. Are your products 100% natural?
Yes! All EatyFity products are 100% natural, chemical-free, and preservative-free.
We focus on offering pure, raw, and roasted varieties without artificial additives.
3. Are your products FSSAI certified?
Absolutely ✅
All our products are FSSAI certified and meet the highest food safety standards to ensure quality and freshness.
4. How do I place an order on EatyFity.com?
Placing an order is easy:
- Browse your favorite products
- Add them to your cart
- Proceed to checkout
- Enter your details and complete payment
You’ll receive an order confirmation by email or SMS instantly.
5. What payment methods do you accept?
We accept:
- UPI, Credit/Debit Cards, Net Banking
- Wallets like Paytm, PhonePe, Google Pay
- Cash on Delivery (COD) (on select pin codes)
All transactions are processed through secure payment gateways.
6. How long will my order take to arrive?
We usually deliver within:
- 3–5 days for metro cities
- 5–7 days for other regions
- 7–10 days for remote areas
You’ll get a tracking link once your order is shipped.
7. Do you charge for shipping?
Shipping is free for all orders
8. Can I return or exchange a product?
We accept returns only if the item is damaged, wrong, or expired upon delivery.
We cannot accept opened or used food items due to hygiene and safety reasons.
Please report issues within 24–48 hours of delivery at support@eatyfity.com
9. How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
You can click the link to see live delivery updates.
10. What should I do if my order is delayed?
Delivery delays can happen due to courier or weather issues.
If your order is delayed beyond 10 days, please contact our support team at support@eatyfity.com, and we’ll assist you immediately.
11. Are your seeds gluten-free and vegan?
Yes!
Most of our seed products, like chia, flax, sunflower, and pumpkin seed,s are 100% gluten-free, vegan, and plant-based — suitable for everyone.
12. How should I store the products?
Keep seeds and nuts in a cool, dry, and airtight container.
Avoid exposure to direct sunlight or moisture to retain freshness and crunchiness.
13. Do you offer bulk or wholesale orders?
Yes!
We offer bulk and wholesale supplies for retailers, gyms, cafes, and corporate clients.
For business inquiries, please email us at support@eatyfity.com
14. How can I contact EatyFity support?
You can reach our friendly support team anytime at:
📧 support@eatyfity.com
🌐 www.eatyfity.com
15. What is your tagline or brand motto?
Our brand motto is simple and powerful —
“Eat Healthy, Stay Healthy.” 🌱